Terms & Conditions

This privacy policy sets out how Wag world uses and protects any information that you give Wag world when you use this website. Wag world is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Wag world may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Website Terms and Conditions of Use Relating to wagworld.co.za

Information Provided Voluntarily: When you contact us via our contact forms, send us an email, comment on our blog, post a product review, or communicate with us in any other way, you are voluntarily providing us with some information that we collect. That information may include your name, address, email address, IP address, phone number as well as demo-graphical details such as gender, occupation, location and purchase history. By giving us this information, you consent to this information being collected, used, disclosed, transferred to South Africa and stored, as described in our Terms and conditions and in this Privacy Policy.

Information Collected Automatically: When you use and browse our website we may collect information about your visit. That information may include your IP address, your operating system, your browser ID, your browsing activity, and other information about how you interacted with our Websites or other websites. We may collect this information as a part of log files as well as through the use of cookies or other tracking technologies.

Deliveries for our Retail suppliers

Any questions about deliveries please contact us on +27 21 448 5445 or [email protected]

Deliveries

Upon delivery, all merchandise must be counted and checked for damage before signing the delivery note provided by delivery person. If a bag is damaged, please open the bag to see if any of the products are damaged before the delivery person departs your premises. If there are any damage or short deliveries, please make a note of it on the delivery note before handing it back to the delivery person. Please ask staff members to take a photo of damaged bag or product and email it to [email protected] or send it by WhatsApp to your sales representative immediately. All stock must be checked within 48 hours after being received. Please ensure that all your staff members are aware of this policy, and that any faulty deliveries, incorrect invoicing or damaged stock must be reported to Wagworld office on 021-448 5445 or [email protected] within 48 hours after delivery in order for us to correct this. Damaged products reported after 48 hours will be viewed as damaged in the store and will not be accepted back. Please do not contact the distribution company directly; they will not be able to assist

Electronic Communications

By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.

E-Commerce & Privacy

The Website (www.wagworld.co.za) sells textile manufactured pet products to selected retail outlets. The use of any product or service bought from our selected retailers is at the purchaser’s risk. The purchaser/ user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold.

The private information required for executing the orders placed through the e-commerce facility for our retail suppliers, namely the User’s personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product. Credit card details are not kept by the Provider under any circumstances.

The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

The Provider will supply all goods to the delivery company in good order. The Provider will not be held liable for the condition of goods arriving at the User’s chosen delivery address.

Colours

We have made every effort to display as accurately as possible the colours of our products that appear on the Site. The actual colours you see will depend on your computer monitor, and we cannot guarantee that your monitor’s display of any colour will be accurate.

Updating of these Terms and Conditions

Provider reserves the rights to change, modify, add or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates..

Copyright and Intellectual Property Rights

Provider provides certain information at the Website. Content currently or anticipated to be displayed at this Website is provided by Provider, its affiliates and/or subsidiary, or any other third party owners of such content, and includes but is not limited to Literary Works, Artistic and Design Works, Sound Recordings, Photographs, Cinematograph Films, Program-Carrying Signals, Published Editions and Computer Programs (“the Content”). All such proprietary works, and the compilation of the proprietary works, are copyright the Provider, its affiliates or subsidiary, or any other third party owner of such rights (“the Owners”), and is protected by South African and international copyright laws. The Providers reserve the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any times and without notice. All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.

Limitation of liability

The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.

Privacy: casual surfing

The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. Provider uses this information to determine use of the Website, and to improve Content thereon. Provider assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation. To view the full Privacy Policy click here.

Choice of Law

This Website is controlled, operated and administered by Provider from its offices within the Republic of South Africa. Access to the Website from territories or countries where the Content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Witwatersrand High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this Website.

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